Shipping Policy

Effective Date: 27/07/2026

At Kaimurruku, we strive to ensure your order reaches you safely, fresh, and on time. Please read our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing

• Orders are typically processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During festive seasons, promotions, or periods of high order volume, processing times may be slightly longer.

2. Shipping Coverage

We offer shipping across India and to selected international destinations.

If your location is not serviceable through our courier partners, we will contact you to discuss alternative shipping options or issue a full refund if shipment is not possible.

3. Estimated Delivery Time

Estimated delivery times are as follows:

• Within Tamil Nadu: 1–3 business days

• Rest of India: 3–7 business days

• International Orders: Typically 4–7 business days, subject to customs clearance and destination country regulations.

Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges are calculated at checkout based on:

• Delivery destination

• Order weight and dimensions

• Shipping method selected

Any applicable shipping charges will be displayed before you complete your purchase.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email or SMS containing your tracking details, allowing you to monitor your shipment.

6. Delivery

• Please ensure that the shipping address and contact details provided are accurate and complete.

• A responsible person should be available to receive the package at the delivery address.

• If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.

7. International Shipping

For international orders:

• Customers are responsible for any customs duties, import taxes, VAT, or other charges imposed by the destination country.

• Customs procedures may result in delivery delays that are beyond our control.

• We are not responsible for shipments delayed or held by customs authorities.

8. Damaged or Missing Packages

If your order arrives damaged, incomplete, or appears to have been tampered with:

• Notify us within 24 hours of delivery.

• Provide your order number along with clear photographs of the package and products.

• We will review the issue and, where appropriate, offer a replacement or refund in accordance with our Return & Refund Policy.

9. Delivery Delays

While we work with reliable courier partners, we cannot guarantee delivery dates. Delays caused by weather conditions, natural disasters, transportation disruptions, customs inspections, strikes, government actions, or other unforeseen events are beyond our control.

10. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not liable for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information.

11. Contact Us

For any shipping-related questions or assistance, please contact us:

Kaimurruku Customer Support

Email: maknbajji@gmail.com

Phone: 9940523939

Website: www.Kaimurruku.com

We appreciate your trust in Kaimurruku and are committed to delivering our traditional products with the utmost care and quality.