Terms of service

Effective Date: 27/07/2026

Welcome to Kaimurruku. By accessing or using our website and placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing our website or purchasing our products, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to place an order through our website.

3. Products

  • We specialize in traditional South Indian snacks, sweets, pickles, rice mixes, and related food products.
  • All products are subject to availability.
  • Product images are for illustrative purposes only. As many of our products are handmade, slight variations in size, color, shape, texture, and packaging may occur.

4. Pricing

  • All prices are displayed in the applicable currency and are subject to change without prior notice.
  • Taxes and shipping charges, where applicable, will be calculated during checkout.

5. Orders

  • An order is confirmed only after successful payment and receipt of an order confirmation.
  • We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or any other legitimate reason.
  • If an order is cancelled after payment, the applicable refund will be processed to the original payment method.

6. Payment

We accept payment through the payment methods available on our website. All online payments are processed through secure third-party payment gateways.

7. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on the destination and courier service.
  • Delays caused by weather, natural disasters, transportation issues, customs clearance, or other events beyond our control are not our responsibility.
  • Customers are responsible for providing accurate shipping information.

8. International Orders

For international shipments:

  • Customers are responsible for any customs duties, import taxes, or local charges imposed by their country.
  • Delivery times may vary due to customs clearance procedures.

9. Return & Refund Policy

Due to the perishable nature of our products, returns are generally not accepted. Refunds or replacements are provided only in accordance with our Return & Refund Policy.

10. Food Safety

  • Our products are prepared under hygienic conditions using quality ingredients.
  • Customers should review ingredient information before consumption.
  • Individuals with food allergies should consume products at their own discretion.

11. Intellectual Property

All content on this website, including text, logos, images, graphics, product descriptions, videos, and designs, is the property of Kaimurruku and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Interfere with the website's functionality or security.
  • Submit false or misleading information.

13. Limitation of Liability

To the maximum extent permitted by law, Kaimurruku shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid for the relevant order.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Force Majeure

We shall not be held responsible for delays or failure to perform due to circumstances beyond our reasonable control, including natural disasters, pandemics, strikes, government actions, transportation disruptions, or technical failures.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.

17. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Revised terms become effective immediately upon publication on our website.

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Kaimurruku

Email: maknbajji@gmail.com

Phone: 9940523939

Website: www.kaimurruku.com

Business Address: 58/30 nallathambi street, Triplicane chennai-600005